Duke Energy Crews Have Restored Power to 1.6 million Customers Impacted by Hurricane Florence in Carolinas

Staff Report From South Carolina CEO

Thursday, September 20th, 2018

Duke Energy crews today continued to restore power to North Carolina and South Carolina customers impacted by Hurricane Florence, particularly in hard-hit coastal and inland counties.

Crews have restored power to 1.6 million customers out of nearly 1.7 million total outages during the storm.

As of 5:30 p.m., 114,000 customers – most of them in North Carolina – remained without power. The latest outage numbers can be found here.

Many of the remaining impacted customers are located in coastal and inland areas that experienced historic flooding, multiple road closures and significant structural damage.

Estimated restoration times

Duke Energy expects to restore power to most customers by Sept. 26 at 11:45 p.m. – but the vast majority will be restored sooner.

See the latest map for estimated power restoration times, by geographical area. Duke Energy will send customers – via text message – additional information, including updated restoration times, when available.

The estimated times apply to customers whose homes and businesses did not experience flooding or other damage that might prevent electrical service restoration. Locations impacted by flooding or other damage might require repairs by a licensed electrician and/or inspection by local officials before electric service can be restored.

Drivers asked to use caution near roadside utility crews

North Carolina law requires drivers to move over one lane – when two or more lanes are available in each direction – to ensure the safety of roadside utility crews making powerline repairs, as well as ambulances and other emergency responders.

On roads with only one traffic lane in each direction, drivers must slow down and be prepared to stop. Violators could face fines.

Base camps serving as ‘mini cities’

Forty staging areas and base camps are serving as critical resource centers from which Duke Energy crews and repair equipment are being deployed to the hardest-hit areas.

The sites operate like mini-cities where crews eat, sleep, refuel trucks and stock up on supplies needed to restore customers’ power.